Services FAQ

CHC Medical Services will be primarily operating by telemedicine. If in the course of a telemedicine visit the provider decides that you need an in-person evaluation, we will schedule a time for you to come into the clinic for a visit.

CAPS will primarily be operating through a telehealth service delivery model in which we will offer the range of our stepped care psychological services virtually. Our services include: Self-led modules and resources on CAPS website; Virtual We Talk Programs, Mental Health Discussion Series & Workshops; Virtual Brief Individual Counseling (some exceptions for students outside of DC/MD, VA due to state licensing guidelines); Virtual Group Counseling; and Assistance with Referrals to the Community.

CHC Psychiatric Services will be primarily operating by telemedicine. You can get in touch with us by calling 202-994-1621. We will conduct an intake and then also schedule you for a telemedicine visit via Zoom if the provider you speak with over the phone deems it necessary.

Students can contact Medical Services to access a medical advice line 24/7 at 202-994-5300. Students can also call during regular business hours (Monday-Friday 8:30am-5:00pm) to speak with one of our providers and schedule a phone consultation or telemedicine appointment.

Students can contact CAPS to speak to a therapist at any point (24/7) at 202-994-5300. If it is during business hours, that therapist will be a CAPS staff member who will conduct an initial session to determine what services would be most appropriate for that student and their concerns. If it is after-hours, that therapist will be an on-call clinician through Protocall.

Students can contact Psychiatry by calling the Psychiatric Case Manager at 202-994-1621 during regular business hours.

Unfortunately, we are not able to offer walk-in services at this time. Please call us at 202-994-5300 before you come into the office so that we may better assist you.

Please call 202-994-5300 to speak with a provider about your options.

The Colonial Health Center is offering weekend phone consultations to students on Saturday's and Sunday's from 12pm-4pm. Please call 202-994-5300 to speak with a provider. 

Yes, we still require that all incoming students under the age of 26 submit a record of their required immunizations. Please visit our Point N Click Student Portal to submit your records.

Please visit our Student Health Insurance Plan information page for questions about the university’s student health insurance.

Yes, there are office visit fees associated with your visit. Please visit our fees page for more information.

Please call 202-994-5300 to speak with a provider about receiving an immunization.

Please stay home and call 202-994-5300 to speak with one of our medical providers.

Point and Click is an electronic health record system. Through this system, students can access the portal to schedule virtual services at the Colonial Health Center, as well as upload immunization records. The Point and Click Student Portal will also be used to track COVID-19 symptoms or exposures and schedule an appointment for testing.

Point and Click allows students to track COVID-19 symptoms or exposures and schedule an appointment to receive a diagnostic test for COVID-19. This is also the system that students will use to meet with one of our providers in CHC for a telehealth video visit through Zoom.

Your student profile for Point and Click is through single sign-on. Please use your GW email and password to log into the system.