Accessing Counseling and Your First Meeting

We strive to make counseling as accessible as possible for students; therefore no appointment is necessary to make your first contact with one of our mental health counselors.

The first step to accessing counseling is to attend a free, brief and confidential consultation with a member of our counseling team.  During your consultation with the counselor, you will discuss the problems you would like support with and create a plan of action to address your needs.  

Consultations can be done in-person at the Colonial Health Center or by phone, during business hours.  There is no appointment necessary, just come in or call.  If you are in need of urgent support, you can access support by coming into the Center and asking to speak with a counselor.  There are several counselors available throughout the day to meet with students and there is no fee for any urgent care or walk-in meetings. 

Here are a few things to keep in mind prior to your consultation:

  • After checking in with the front desk, you will be asked to fill out some forms on an iPad.  These forms include demographic questions, information and consent and a brief questionnaire about what is bothering you.  It usually takes about 15 minutes to complete these forms.

  • Upon completing the forms, you will then be seen by the next available counselor. Wait times are typically shorter before noon (just a few minutes) and longer in the afternoon (10-30 minutes).  We encourage students to come in as early as possible in the day.  

  • The meeting with the counselor typically takes between 30 minutes to one hour depending on your concerns.

  • We recommend that you allot 60 to 90 minutes for your visit.  This ensures that you have time to fill out forms, allows for possible wait time and sufficient time to discuss your concerns with the counselor.

At the end of the consultation, you and your counselor will determine your individualized plan.  If more support is necessary, you will discuss what kinds of services are available and schedule any follow-up meetings.