CAPS Appointments
The first step to accessing counseling is to attend a free, brief and confidential consultation with a member of our counseling team by scheduling an initial consultation within your Student Health Portal or by calling (202) 994-5300 (Option 3). The Student Health Center is located on the Ground Floor of the University Student Center. During your consultation with the counselor, you will discuss the problems you would like support with and create a plan of action to address your needs.
Preparing for Your Consultation
Step 1
Schedule on the Student Health Portal OR call us at (202) 994-5300 (option 3).
Step 2
Step 3
Meet with your counselor for a 30-minute initial consultation. Next steps and treatment plan will be discussed.
For Crisis Concerns
If you are in crisis or experiencing a life-threatening emergency please call GWPD at 202-994-6111, call 911, or go to the nearest emergency room. Should you need to speak to a counselor please call 202-994-5300 (option 3), available 24/7 or use TimelyCare's TalkNow feature.
Additional CAPS Information
- Appointment Length
We recommend that you allot 60-90 minutes for your visit to ensure that you have time to fill out forms and allow for possible wait time and sufficient time to discuss your concerns with the counselor. The initial meeting with the counselor typically takes between 20-30 minutes depending on your concerns.
- Treatment Plan
At the end of the consultation, you and your counselor will determine your individualized plan. If more support is necessary, you will discuss what kinds of services are available and schedule any follow-up meetings. CAPS offers an array of options including individual therapy, workshops, group counseling, and support spaces.
- Electronic Forms
You will be guided to your student portal and asked to fill out electronic forms, including demographic questions, information and consent, and a brief questionnaire about what is bothering you. It usually takes about 15 minutes to complete these forms.