COVID-19: Counseling Updates and Resources

We Are Here For You!

CAPS is available to provide support to all GW students.

Uncertain how we can help? Call us and we’ll tell you how.

Dial 202-994-5300 and press 2 to speak to a CAPS clinician

during our virtual walk-in hours of Monday - Friday, Noon to 4:00 pm ET.


Crisis support is available 24/7.

How has COVID-19 affected services with GWU CAPS?

In accordance with CDC and university social distancing guidelines in order to protect the physical safety of students and staff, CAPS will be operating primarily by telmedicine for Spring 2021. 

How is CAPS supporting the campus community during this time?

CAPS is available by phone 24/7. CAPS is providing phone consultations, virtual workshops, support spacesself-help resources, group counseling, SilverCloud and, when appropriate, short-term tele-therapy services for local, currently enrolled students. 

What can I do to get connected to counseling services?

A counselor is available to speak with students in crisis 24 hours a day, seven days a week, 365 days a year.

Students in crisis needing urgent support during business hours can access support by calling the CHC at 202-994-5300. While no appointments are necessary during Spring 2021 semester, CAPS is conducting consultations from 12:00pm-4:00pm. If students in crisis call outside of our consultation hours they will be asked a few questions to determine their immediate needs and will then be directed to a CAPS on-call clinician.

Students in crisis needing urgent support outside of business hours can access support by calling the CHC and pressing option 2 to be directed to an on-call clinician. 

Are there any resources for dealing with my anxiety or concerns about COVID-19?

This is an understandable and very important question. Yes! CAPS has created a comprehensive Toolkit (requires logging in with your "" email address) and mental health Self-Help resources for specific populations related to COVID-19 and we are continuing to run our virtual anxiety toolbox workshop. Anytime there is a major event taking place, especially one as world-wide and as heavily publicized as the spread of COVID-19, it is natural to feel anxious and even panicked. During these times, we encourage people to seek out information that is trusted and grounded in research to ensure that they are well-informed as to what is happening and how best to keep themselves healthy and safe. 

COVID-19 Self Help Resources

Where do I go to find off campus counseling referrals?

Check out our Off-Campus Counseling Referrals page. CAPS also is excited to offer GW students access to MiResource. MiResource is a referral management platform designed to match students to the right mental health resources in their community.

Students with Student Health Insurance Plan (SHIP) through Aetna may visit this page to view more COVID-19 related resources.