A doctor examines a patient with a stethoscope.

Medical Care

When you’re sick, the Colonial Health Center is here to help. You can either make an appointment or, for urgent medical needs, walk-in during business hours. We provide 24/7 medical advice to students at the George Washington University (GW) with an after hours hotline (202-994-5300). You can visit us for immunization appointments or urgent medical issues, or on Saturdays for urgent care.

  • Schedule an appointment online or call 202-994-5300, option 1 to speak to a clinician 24 hours a day, seven days a week.
  • Appointments are usually available the same day and always within 24 hours.
  • Medical Services operates by appointment only during the summer semester.

Office Visit Fees:

  • $30 for medical office visits for registered undergraduate and graduate students*
  • $60 for physicals* (Students enrolled in the GW Student Health Insurance Plan are covered for one physical a year)
  • $80 for new / 60-minute psychiatric visit*
  • $50 for 30-minute psychiatric visit*

* The GW Student Health Insurance Plan fully covers these charges with no out of pocket expense to the student.

You are directly responsible for any and all charges incurred and payment is expected at the time of the service. Additional charges may be incurred for lab work, medical supplies, and medication. Please request specific information about costs at the time of your appointment.

Charges may be paid by GWorld Card Debit Dollars, billed to Student Accounts, MasterCard, or Visa.

The CHC does not bill students, parents, or insurance companies, but will provide, upon request, an itemized receipt documenting charges and payments at the time of service to assist students seeking reimbursement from their health insurance.

Missed Appointment Fees:

You will be charged a fee if you do not cancel your appointment within 24 hours or if you do not show up for your appointment. Fees will be charged to your student account. Appointments may be cancelled online or by calling 202-994-5300, option 1.

  • The fee for missed medical appointments is $30.
  • The fee for a missed physical examination is $60.
  • The fee for a missed one hour psychiatric appointment is $80.
  • The fee for a missed 30 minute psychiatric appointment is $50.

Obtaining Lab Results:

To obtain lab results from Quest Diagnostics, please follow the following steps:

  1. Visit https://myquest.questdiagnostics.com
  2. Select Sign Up
  3. Select Register now

You will have access to review and print your results.

If you would like to discuss the lab work with a clinician, please call 202-994-8951 during regular hours of operation.

When scheduling your appointment please inform us of all your symptoms and needs so that enough time may be allotted to address your concern(s). Your provider may not be able to address all of your issues if they are not shared at the time you schedule your appointment.

Please do not schedule an appointment within 2 hours of your next class or obligation.  Providers may be running behind or in-office testing may take some time.

We are usually less busy in the morning and tend to have more availability for appointments and wait times are often considerably less than the afternoon.

Please call early in the day if you think you will need a same day appointment.

Please bring your GWorld card and insurance card to each visit to the Colonial Health Center.

Arrive at least 15 minutes prior to your scheduled appointment time in order to check-in and complete forms. Please make sure all of your demographic information is up to date including local address and mobile number when checking in for each visit.

If you are taking medication, bring a list including dosing instructions or the medication bottles to your appointment.

If you are scheduled for an STI visit, please do not urinate for 1 hour prior to your appointment.

If you think you have a UTI please hydrate prior to visit to be able to produce a urine sample.

If you arrive more than 5 minutes after your scheduled appointment time, you will only be seen at the discretion of your clinical provider. Late patients will most often have to reschedule their appointments. Rescheduled appointments will not routinely be made for the same day as the original appointment. Rescheduled appointments for urgent matters may be discussed with the nurse or front desk staff for an exception.

It is difficult to anticipate the amount of time each patient will need with their provider. For this reason, there are times when you may need to wait to be seen after checking in.  Wait times may vary, but we will strive to make sure you are notified of any anticipated delays.

A “no show” is someone who misses an appointment without calling to cancel or reschedule their appointment. This also includes patients who are not present within ten minutes of their appointment time (more than 10 minutes late). Any appointments that are canceled without a one-hour notice are considered “late cancellations.” Late cancellations will be treated as a “no show.”  Patients who are marked with a “No Show” appointment will be charged a fee. 

 

Appointments may be cancelled online or by calling 202-994-5300, option #1.