Please refer to our Services FAQ for more information about how COVID-19 has affected our operations for Fall 2020.
The staff of the Colonial Health Center, consisting of physicians, nurse practitioners, physician assistants, and registered nurses, is dedicated to providing accessible, high quality medical care to you during your time at GW, including preventive services, evaluation and treatment of acute and chronic medical illnesses, and health education.
Preventative, non-urgent, and nursing appointments can be scheduled online or by calling 202 994 5300 option #1 for a telehealth or in person visit.
Preventative visits include:
- Physical exams
- Routine STI screening
Examples of NON-URGENT health concerns include but are not limited to:
- Acne care
- Follow-up care for existing conditions like hypertension, diabetes
- Prescription renewals
- Menstrual irregularities
For a list of all services provided see primary care services.
If you are having an urgent medical issue see urgent care.
When scheduling your appointment please inform us of all your symptoms and needs so that enough time may be allotted to address your concern(s). Your provider may not be able to address all of your issues if they are not shared at the time you schedule your appointment.
Please do not schedule an appointment within 2 hours of your next class or obligation. Providers may be running behind or in-office testing may take some time.
We are usually less busy in the morning and tend to have more availability for appointments and wait times are often considerably less than the afternoon.
Please call early in the day if you think you will need a same day appointment.
Please bring your GWorld card and insurance card to each visit to the Colonial Health Center.
Arrive at least 15 minutes prior to your scheduled appointment time in order to check-in and complete forms. Please make sure all of your demographic information is up to date including local address and mobile number when checking in for each visit.
If you are taking medication, bring a list including dosing instructions or the medication bottles to your appointment.
If you are scheduled for an STI visit, please do not urinate for 1 hour prior to your appointment.
If you think you have a UTI please hydrate prior to visit to be able to produce a urine sample.
If you arrive more than 5 minutes after your scheduled appointment time, you will only be seen at the discretion of your clinical provider. Late patients will most often have to reschedule their appointments. Rescheduled appointments will not routinely be made for the same day as the original appointment. Rescheduled appointments for urgent matters may be discussed with the nurse or front desk staff for an exception.
It is difficult to anticipate the amount of time each patient will need with their provider. For this reason, there are times when you may need to wait to be seen after checking in. Wait times may vary, but we will strive to make sure you are notified of any anticipated delays.
A “no show” is someone who misses an appointment without calling to cancel or reschedule their appointment. This also includes patients who are not present within ten minutes of their appointment time (more than 10 minutes late). Any appointments that are canceled without a one-hour notice are considered “late cancellations.” Late cancellations will be treated as a “no show.” Patients who are marked with a “No Show” appointment will be charged a fee.
Appointments may be cancelled online or by calling 202-994-5300, option #1.