CAPS Appointments

The first step to accessing counseling is to attend a free, brief and confidential consultation with a member of our counseling team by calling (202) 994-5300 (option 3) or stopping by The Student Health Center, located on the Ground Floor of the University Student Center. During your consultation with the counselor, you will discuss the problems you would like support with and create a plan of action to address your needs.

Preparing for Your Consultation

In Person at the Student Health Center:

Step 1

Come into CAPS for a same day appointment. Here's our schedule.

Step 2

Check in at the front desk. An associate will greet you and provide assistance.

Step 3

Scan a QR code to fill out initial paperwork on your phone.

Step 4

Meet with your counselor for a 30-minute initial consultation. Next steps and treatment plan will be discussed.

By Phone:

Step 1

Call CAPS to begin. Call us at (202) 994-5300 (option 3).

Step 2

Fill out electronic forms in your student portal.

Step 3

Once forms are completed a counselor will call to begin your initial consultation.

Step 4

Discuss and determine your individualized treatment plan with the counselor.

If you are in crisis, or concerned about a GW student in crisis, please call us 24 hours a day, seven days a week at (202) 994-5300 (option 3) to speak with a counselor.
After hours, call our main line to be connected to a counselor on call or use TimelyCare's TalkNow feature.

Additional CAPS Information

Appointment Length: We recommend that you allot 60-90 minutes for your visit to ensure that you have time to fill out forms and allow for possible wait time and sufficient time to discuss your concerns with the counselor. The initial meeting with the counselor typically takes between 20-30 minutes depending on your concerns.
Treatment Plan: At the end of the consultation, you and your counselor will determine your individualized plan. If more support is necessary, you will discuss what kinds of services are available and schedule any follow-up meetings. CAPS offers an array of options including individual therapy, workshops, group counseling, and support spaces.
Electronic Forms: You will be guided to your student portal and asked to fill out electronic forms, including demographic questions, information and consent, and a brief questionnaire about what is bothering you. It usually takes about 15 minutes to complete these forms.