Planning Your Visit

Here are a few things to keep in mind prior to your consultation:

  • After calling the SHC to initiate a telehealth appointment, you will be guided to your student portal and asked to fill out some electronic forms.  These forms include demographic questions, information and consent and a brief questionnaire about what is bothering you.  It usually takes about 15 minutes to complete these forms.
  • Upon completing the forms, you will then receive a call by the next available counselor who will initiate your appointment.
  • The meeting with the counselor typically takes between 30 minutes to one hour depending on your concerns.
  • We recommend that you allot 60 to 90 minutes for your visit.  This ensures that you have time to fill out forms, allows for possible wait time and sufficient time to discuss your concerns with the counselor.  Therefore it is best to call well before closing time.
  • At the end of the consultation, you and your counselor will determine your individualized plan.  If more support is necessary, you will discuss what kinds of services are available and schedule any follow-up meetings.