Planning Your Visit

Here are a few things to keep in mind prior to your consultation:

  • After checking in with the front desk, you will be asked to fill out some forms on an iPad.  These forms include demographic questions, information and consent and a brief questionnaire about what is bothering you.  It usually takes about 15 minutes to complete these forms.
  • Upon completing the forms, you will then be seen by the next available counselor. Wait times are typically shorter before noon (just a few minutes) and longer in the afternoon (10-30 minutes).  Please keep in mind that during the luch hour, walk in coverage is reduced.  The best times to come in are between 10am-12pm or 3-4pm.    
  • The meeting with the counselor typically takes between 30 minutes to one hour depending on your concerns.
  • We recommend that you allot 60 to 90 minutes for your visit.  This ensures that you have time to fill out forms, allows for possible wait time and sufficient time to discuss your concerns with the counselor.  Therefore it is best to arrive well before closing time.
  • At the end of the consultation, you and your counselor will determine your individualized plan.  If more support is necessary, you will discuss what kinds of services are available and schedule any follow-up meetings.